Almost everything you do at work is part of a business process.
Take what you’re doing now as an example. We find that the majority of people who visit the Quixa web site are looking for either a product or some services to help in fixing a business problem. Here's what that process could look like.
So a process application is really a formal definition of a number of linked transactions. We help organisations take processes and automate them by defining:
- what happens at each step in the process.
- the business rules that join the steps together.
To help you think of processes in your organisation we've compiled some lists of typical business process solutions in the following areas:
- Human Resources
- Finance and Accounting
- Membership
- Publishing
- Manufacturing
- CRM
- Facilities Management
- Examination Authorities
We’ve also prepared some case studies of processes we've helped other organisations automate:
And there are a couple of "example" business processes to show how each step in a process works:
Actually there's frequently a stage before taking one process and automating it – that is to work out what processes exist within an organisation/department and how they are related. This way you can be sure that you automate the most appropriate process first and get the best return on investment. This exercise is often referred to as "Business Architecture" and Quixa has a Business Architecture Team comprised of senior consultants with specific sector knowledge who can provide this service.
