We know it's frustrating when a website like this doesn't provide prices1, so although we can't list exact prices because of the nature of the business, we can give an indication of price levels.
Recent Projects
One of the smallest tasks we have undertaken was taking a client’s ASP code, doing an audit of it, and fixing some possible SQL injection problems. We charged £2K for this work.
We built a BPM process for a customer who already had Ultimus. This included all business analysis, design, development, testing and implementation. We charged around £20K covering around 24 days work.
One of our larger projects was developing and then providing two years secure hosting, management and support of the grant application process outlined in one of the case studies. Our fee for this was around £200K.
BPM Solutions
We can provide BPM solutions in two ways:
- Process Engine
We host your business process on our secure managed servers and you pay a simple per-transaction fee covering use of the system and support.
- Your own Ultimus BPM Suite License
You purchase the suite and install and run it on your own servers.
A typical Ultimus system including the software license, installation help, training and the first year’s support will be around £50K. Obviously this is dependent on the capacity of the server and the number of users licenses required.
For either case there would be a fee for the process development:
Process Development
We work out our charge for process design and development by looking at the size of your project and working out how many days it would take to do.
A simple process – like the Pencil Request demonstrated in the BPM-Pods – would probably cost £5K to develop, and this would be broken down as:
- Business analysis (1K)
- Visual prototyping (1K)
- Process development (1K)
- User training and help materials (1.5K)
- Implementation support (.5K)
Other Development & Consulting Services are charged on a time and materials basis. The daily rate for the team varies depending on the skill and experience of the person required for the job – a developer typically is charged at £600 per day, and our most experienced consultants around £1,000 per day.
1In a recent report, web-usability guru Jakob Nielsen wrote:
The most user-hostile element of most B2B sites is a complete lack of pricing information. And yet, when we asked users to prioritize which of twenty-eight types of B2B site information mattered most to them, prices scored the highest by far (29% higher than product availability, which ranked second).
Sites have many excuses for not wanting to display prices, but they are just that: excuses. Users expect to get a basic understanding of products and services during their initial research, and they can't do that without some idea of what it's going to cost. Even if your company can't list exact prices, there are several ways to indicate price level, which is really all people need initially.
Jakob Nielsen’s Alertbox 01 June 2006
